FAQ

Frequently asked questions about Skintrace

Essential answers about studio management, compliance, the free trial, product traceability, subscriptions and exports.

Try Skintrace

Before choosing studio software

Ask three simple questions: can the client understand what they sign, can the team retrieve a procedure without searching several places, and do useful records stay exportable if an inspection or client request comes later. Skintrace is built around those three moments. Use the answers below to decide whether the workflow matches how your studio actually receives clients, records procedures and keeps proof.

What Skintrace helps structure

  • Consent forms, client details and documents stay in the record instead of moving through messages or separate sheets.
  • Products, batch numbers, autoclave cycles and sterilized equipment can be linked to the relevant procedure.
  • Reminders, aftercare and exports give the appointment a clear follow-up without claiming to replace local rules or legal advice.

If you are comparing several tools

Look less at the number of buttons and more at the full path of the record. A good tool should stay readable for the client, fast for the professional and useful months later when you need to retrieve a procedure, batch, payment or document. That full path is what this FAQ clarifies before signup, so you can compare tools against the work your team actually does each week in practice.

Traceability and compliance

Is Skintrace GDPR compliant?

Yes, all data is hosted in Europe and we strictly comply with GDPR. You can export or delete your clients' data at any time.

Can I try before committing?

Absolutely. You get a free 30-day trial, no credit card required.

Does Skintrace replace studio management software?

Yes. Skintrace centralizes studio management: scheduling, client records, consent forms, procedures, payments, documents, sterilization and product traceability.

How does product traceability work?

Each product is registered with its batch number and expiration date. During a procedure, you associate the products used with the client record.

Trial, plans and usage

Can I try Skintrace without a credit card?

Yes. The trial lets you test the studio workflow with no commitment before choosing a plan.

Can I change plans?

Yes. A studio can start simply and move to a more complete plan when the team, autoclaves or documents grow.

What equipment do I need?

A computer, tablet or smartphone with an internet connection is enough. Clients can also fill out a form from their own phone.

Can I recover my data?

Yes. Skintrace should allow you to export useful data for clients, procedures, registers and checks.