FAQ

Frequently asked questions about Skintrace

Essential answers about compliance, the free trial, product traceability, subscriptions and exports.

Try Skintrace

Traceability and compliance

Is Skintrace GDPR compliant?

Yes, all data is hosted in Europe and we strictly comply with GDPR. You can export or delete your clients' data at any time.

Can I try before committing?

Absolutely. You get a free 30-day trial, no credit card required.

How does product traceability work?

Each product is registered with its batch number and expiration date. During a procedure, you associate the products used with the client record.

Trial, plans and usage

Can I try Skintrace without a credit card?

Yes. The trial lets you test the studio workflow with no commitment before choosing a plan.

Can I change plans?

Yes. A studio can start simply and move to a more complete plan when the team, autoclaves or documents grow.

What equipment do I need?

A computer, tablet or smartphone with an internet connection is enough. Clients can also fill out a form from their own phone.

Can I recover my data?

Yes. Skintrace should allow you to export useful data for clients, procedures, registers and checks.